Exchange Server Administration – Basics

What Will You Learn?

• Understand Exchange Server architecture, components, and server roles in depth.
• Install, configure, and manage Exchange Server 2016/2019 in real-world environments.
• Create and manage mailboxes, public folders, address lists, and resource mailboxes.
• Configure and troubleshoot client connectivity including MAPI/HTTP, Autodiscover, ActiveSync, and Outlook on the Web.
• Plan and implement Database Availability Groups (DAGs) for high availability and disaster recovery.
• Manage mail flow, connectors, transport pipeline, and message routing.
• Configure Edge Transport, anti-spam, and SMTP security.
• Apply RBAC (Role-Based Access Control) for secure permissions and delegation.
• Set up retention policies, holds, audit logs, and eDiscovery for compliance.
• Perform hybrid configuration with Microsoft 365 and manage mailbox migrations.
• Execute cutover, staged, hybrid, and IMAP migrations confidently.
• Use Exchange Management Shell (PowerShell) for automation, reporting, and troubleshooting.
• Diagnose performance issues using event logs, protocol logs, and performance counters.
• Implement secure communication using TLS certificates and best security practices.
• Manage backup, restore, and recovery databases (RDB) for data protection.

Requirements

• Familiarity with Windows Server administration (user accounts, roles, services).
• Basic understanding of Active Directory concepts (OUs, domain controllers, group policies).
• Ability to work with PowerShell at an introductory level.
• Knowledge of networking basics (IP addressing, DNS, SMTP, ports).

Audience

• System Administrators who manage or plan to manage Exchange environments.
• IT Professionals transitioning into messaging and collaboration roles.
• Microsoft 365/Cloud Administrators who work in hybrid or coexistence scenarios.
• Network and Security Engineers who need to understand mail flow, connectors, and SMTP security.
• Helpdesk/Support Engineers aiming to level up to server administration roles.
• IT Students / Learners preparing for Microsoft messaging certifications.